Home > Returns

Returns

  parcel
  Sales from this web site to individuals (not businesses) are covered by the Consumer Protection (Distance Selling) Regulations 2000 (UK Law Directive 97/7/EC).

You have the right the cancel the order if you change your mind. The cancellation period is 7 working days beginning with the day after the day on which the goods are delivered. Should you wish to cancel an order you have the right to receive a refund for the goods and original carriage charge within 30 days of cancellation. Refunds will be made to the card used to pay for the goods. The cost of returning the items is the responsibility of the purchaser.

Certain products/services made specifically for the customer or products which are likely to deteriorate with time, are excluded from this provision. Where applicable products must be returned undamaged and in their original packaging.


Where products are delivered damaged or faulty they will be refunded in full including the cost of return within 30 days. Damage to goods must be notified to us in writing within 3 days from delivery

If you wish to return a product please contact us  clearly stating the reasons for the return.